Our E-Bikes

Each TENWAYS e-bike is shipped together with a user manual written in English. The latest version of user manuals in English, German, Dutch, French, Italian, and Spanish can be found...

Each TENWAYS e-bike is shipped together with a user manual written in English. The latest version of user manuals in English, German, Dutch, French, Italian, and Spanish can be found...

Each TENWAYS e-bike is shipped together with a user manual written in English. The latest version of user manuals in English, German, Dutch, French, Italian, and Spanish can be found...

CGO600 Pro is equipped with a recessed headlight design, removable battery, increased battery capacity and adjustable stem.

Yes, the key electronic components on our e-bikes are a minimum of IP65 water-resistant, and other parts are IPX4 water-resistant. You can safely ride our e-bikes in the rain, but...

The handlebar stem angle of CGO600 Pro can be adjusted upwards to 90 degrees, and downwards to 20 degrees.

The battery of CGO600 Pro can be easily removed. You use a key to open the battery slot and then pull the battery out, in the same way as our...

The load capacity of the CGO600 Pro rear carrier is 25kg (55.12 lbs).

The CGO600 Pro headlight is measured at 20 Lux.

Approximately 4.5 hours.

We offer four frame sizes for the CGO600 Pro: S (480 mm) for riders of 160-170 cm (5'3" ~ 5'7") M (500 mm) for riders of 165-185 cm (5'5" ~...

CGO600 Pro has passed the relevant certification of EN15194-2017, meaning the rider will not hear any sound higher than 70dB from the e-bike during riding.

Sure thing!You can find the most suitable accessories on our website. We also encourage riders to personalize their TENWAYS e-bikes with imagination and creativity, within safety guidelines.

The provided stem of the CGO600 is fixed. If you would like to raise the handlebar and have another type of riding posture with your CGO600, you can swap the...

Due to the fully integrated LCD display, the CGO800S' handlebar cannot be raised. The seatpost of the CGO800S is adjustable, so you can always change the saddle height to adjust...

Our e-bikes' speed limit can not be changed. The EU models' speed limit is 25km/h. The US models' speed limit is 20mph.

The dimension of the seat tube is ø30.4*300 mm. The diameter of the seat tube is ø30.4 mm.

The dimensions of the CGO600 Pro is 1.83m x 0.97m (Max length x Max height). The dimensions of the CGO800S is 1.85m x1.16m (Max length x Max height). The dimensions...

For both the CGO600 and the CGO800S, the motors are of 250W power and 40Nm torque.Our US version of e-bikes is of 32km/h max speed, and our EU version of...

All TENWAYS e-bikes are equipped with a high-precision torque sensor, which can translate your every move effortlessly into motor power.Compared to e-bikes with a simple cadence sensor, the ride of...

Please follow these easy steps to register your account and get the best out of your e-bike!Create an account for your e-bike:Download the app from App Store or Google Play...

Normally, the working temperature of the lithium battery is: -20℃--60℃. When the temperature lower than 20℃, the performance of the lithium battery will decrease, and the full range will decrease...

Yes, the key electronic components on our e-bikes are at least IP65 water-resistant, and the rest parts are IPX4 water-resistance. You can feel free to ride our e-bikes in the...

Our product are delivered 85% packed, and you will need to complete the rest 15%. In addition to the user manual coming with the bike, here are our video guides:...

Our e-bikes are single-geared, as we use a Gates Carbon Belt to ensure a quieter and lighter ride. Thanks to the high-precision torque sensor and the different levels of pedal...

For both CGO600 and CGO800S, the max load is 120KG, not including the bike's own weight.

We offer three frame sizes for the CGO600:M (500 mm) for riders of (165-185 cm) (5'5" ~ 6'1")L (540 mm) for riders of (180-200 cm) (5'10" ~ 6'6")XL (580mm) for riders...