Each TENWAYS e-bike is shipped together with a user manual written in English. The latest version of user manuals in English, German, Dutch, French, Italian, and Spanish can be found below.
| Product | Language | Download |
| CGO800S | English | PDF Video |
| CGO800S | Deutsch | PDF Video |
| CGO800S | Español | PDF Video |
| CGO800S | Français | PDF Video |
| CGO800S | Italiano | PDF Video |
| CGO800S | Nederlands | PDF Video |