Sign up for the Green Rider Club by entering your email at the launcher at the bottom left of each page, and you will receive 200 Rider Points as a reward.

Your Rider Points will expire after 6 months. A converted coupon is valid for 30 days after code generation.

There are more than ten ways to earn Rider Points. You get 1 Rider Point for every €1 spent, and can also earn by referring a friend, sharing our website link, and following our social channels. The best way to earn is to publicly post videos and photos across various social media channels and tag the TENWAYS official account.

Your Rider Points balance is displayed in the menu of the Green Rider Club, which can be accessed at the bottom left of each page of our online store. 

Please kindly contact us via Facebook messenger or Instagram direct message, and provide us with your TENWAYS account info and the actions you completed. We will attend to you as soon as possible, and add the Rider Points you earned to your account manually within one week. 

Rider Points will take a short time to reach your account, even when automatically added. In any case where manual points are awarded, we aim to do so within a week.

Refer a friend is easy. 

1. Click the gift icon at the bottom left corner of your screen to join in TENWAYS Green Rider Club and find your unique referral link.

2. You can share your referral link via social channels, SMS, or email. Your friend will receive a code for €50 off their first e-bike purchase.

3. Once your friend completes a purchase, we'll gift 5000 Rider Points to your TENWAYS account.

4. Redeem a coupon with your Rider Points for your next purchase or exclusive rewards! 100 points equal €1.

Capture your most amazing moments with your TENWAYS e-bike, and share them publicly on Facebook/Instagram/Twitter/Pinterest, with the hashtag #tenwaysebike, #tenwaysmyways and #sharingiscaring and tag the official TENWAYS account. 500 Rider Points will be awarded, and a maximum of 1000 points can be earned per month.

Record your favorite moments creatively with your TENWAYS e-bike in a video, and post it publicly on YouTube with the hashtag #tenwaysebike, #tenwaysmyways and #sharingiscaring. Include "TENWAYS E-Bike" in the title and tag our official account so we won't miss out on your entry. 5000 Rider Points will be awarded, and a maximum of 5000 points can be earned per month.

The points can be converted into coupon codes at the Green Rider Club. The codes can be directly used at checkout for discounts on all products.