Our Global Service Network

We always aim to deliver fully functional and hassle-free e-bikes. In the unlikely event that you require assistance, the global service network and support team have been well established to support you both online and offline. Our service centres located in the Netherlands and California can provide any necessary repair services and send out spare parts from our factory units if needed.

Headquarters
Factory
Warehouse
Hong Kong

Tenways Technovation Limited Sai Wan, Hong Kong 09:30-18:30, Monday - Friday

Guangdong

TENWAYS CN Factory Guangdong, China 08:30-18:00, Monday - Friday

Manila

TENWAYS PH Factory Manila, Philippines 09:00-17:00, Monday - Friday

Grolsheim

TENWAYS DE Warehouse 55459 Grolsheim, Germany 09:00-17:00, Monday - Friday

Ukmerge

TENWAYS LT Factory LT-20114 Ukmergė, Lithuania 09:00-17:00, Monday - Friday

Amsterdam

Tenways Technovation Europe B.V. Kabelweg 57-4A12, 1014 BA Amsterdam, Netherlands 09:30-18:30, Monday - Friday

Eindhoven

TENWAYS NL Warehouse 5656 AE Eindhoven, The Netherlands 09:00-17:00, Monday - Friday

California

TENWAYS US Warehouse 1 Chino, Carolina 91710 09:00-17:00, Monday - Friday

Chicago

TENWAYS US Warehouse 2 Chicago, Illinois 60632 09:00-17:00, Monday - Friday

North Carolina

TENWAYS US Warehouse 3 Charlotte, North Carolina 28273 09:00-17:00, Monday - Friday

TENWAYS_NL
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