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Supplementary Info

Notification of upcoming inventory count 10/1/2024

We will temporarily hold all shipments from January 9th 23:59 (CET) to January 15th 23:59 (CET) while we conduct a warehouse inventory count. All shipments will resume as normal on...

Christmas and New Year Shipping Arrangements

We will temporarily hold all shipments on 25 December, 26 December and 1 January due to the Christmas and New Year holidays; Orders placed between 24th and 26th December will...

Notification of upcoming inventory

We will temporarily hold all shipments from September 3rd 23:59 (CET) to September 5th 23:59 (CET) while we conduct a warehouse inventory. All shipments will resume as normal on September...

Notification about the some images of CGO800S

Due to supplier batches and other minor differences, some details of the CGO800S crank and saddle images may differ from the actual product. This does not affect the quality and...

Notification on Battery Supplier Change

Due to the change of battery supplier to Samsung, we have learned that for the model of CGO009, a few pieces, the battery capacity is 360 Wh and not 374...

Notification on Charger Replacement

Recently, we were notified of a small percentage of our products, models CGO600 Pro, AGO X, and AGO T, that were sold between the date of July 15th, 2023, and...