Warranty List
|
Product |
Warranty Period |
|
Inner Tire |
n/a |
|
Tire |
3 months |
| Spoke |
3 months |
|
Grips |
3 months |
|
Brake Pads |
3 months |
|
Seat Tube Clamp |
3 months |
|
Discs |
6 months |
|
Seat Pad/saddle |
6 months |
|
Carrier(front/rear) |
2 year |
|
Phone mount |
1 year |
|
Kickstand |
1 year |
|
Reflector |
1 year |
|
Ring |
1 year |
|
Pedals |
1 year |
|
Hydraulic Disc Brakes |
1 year |
|
Anti-vibration Front forks |
1 year |
|
Rigid Metal Front forks |
5 years |
|
Frame |
5 years |
| Pannier Bag |
2 years |
| TENWAYS Power Bank |
2 years |
|
Display Panel |
2 years |
|
Front Light |
2 years |
|
Bottom Bracket |
2 years |
|
Charging Port Cover |
2 years |
|
Motor |
2 years |
|
Controller |
2 years |
|
Torque Sensor |
2 years |
|
Sprocket |
2 years |
|
Crank |
2 years |
|
Battery |
2 years |
|
Front Hub/Wheel Hub |
2 years |
|
Rim |
2 years |
|
Belt |
2 years |
|
Freewheel |
2 years |
|
Waterproof line |
2 years |
|
Handlebar |
2 years |
|
Stem |
2 years |
|
Seat Post |
2 years |
|
Bracket Parts |
2 years |
|
Charger |
2 years |
|
Inflator |
2 years |
|
Backlight |
2 years |
|
Quick Release |
2 years |
|
Gear Lever |
2 years |
|
Mechanical Speed Controller |
2 years |
|
Gear Plate |
2 years |
|
Bicycle Canopy（Cargo ） |
3 months |
| Cover of Load Box（Cargo ） | 1 year |
|
Load Box（Cargo ） |
1 year |
|
Seat (Cargo One) |
1 year |
|
Mudguards |
2 years |
|
Smart Connect |
2 years (Hardware) |
|
Chain |
1 year |
|
Chain Cover |
2 years |
|
Battery Cover |
2 years |
|
Longtail Duo Handrail |
2 years |
|
Longtail Duo Storage Box |
2 years |