Let's spread the joy of e-biking, for a greener world! Referred friends get a €50 discount, and you'll be awarded 5,000 Rider Points for each successful referral.
5,000 Rider Points = €50 saving, redeemable at checkout
Getting Started
We keep the process simple and smooth, just like our e-bikes.
              
                What's the referral process to earn the 5,000-point reward?
              
             
              
    
   
    
              
             
            
            1. Get your unique referral link and share with friends. Only valid purchases made through the referral link will unlock the 5,000-point reward.
2. To be valid, purchases made via the referral link must include at least one e-bike.
3. Points are only awarded for valid purchases which are not refunded within 14 days of purchase.
              
                How does my friend get the €50 discount?
              
             
              
    
   
    
              
             
            
            Make sure your friend opens the TENWAYS website via your referral link. A popup window will appear, showing the discount code automatically. Your friend can either note down the code, or click 'Apply discount' to apply it directly.
              
                Why haven't I received the 5,000 points after my friend made a purchase?
              
             
              
    
   
    
              
             
            
            Rider Points will be issued 30 days after the referred person places an order. If you still haven't received the points by then, please contact us: support@tenways.com.
              
                How can I use the Rider Points?
              
             
              
    
   
    
              
             
            
            Redeem points for gifts on the Green Rider Club page or use points for deductions on purchases (up to 10,000 points per transaction, equivalent to €100).
              
                Will Rider Points expire?
              
             
              
    
   
    
              
             
            
            Rider Points are valid for 12 months from date of awarding.
 
                 
                 
                 
                 
                 
                 
                 
                 
                


