Ride Smart. Ride Connected

Download the TENWAYS App and unlock your
e-bike's true potential.

Navigation Function

Routing Replay

Data
Tracking

Customer Support

Achievements

Smart Protection

Navigation Function
Never lose your way

Real-time turn-by-turn directions to efficiently get you where you want to go, all while tracking your pace, distance, and time.

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Routing Replay

Share the joy of e-biking

Requires Bluetooth connection to ride

View your riding route on a map in real-time and save it to your phone. Replay it as often as you like, or share it with friends. 

Overview
Follow
Click it

Data Tracking

Build your riding journal

Requires Bluetooth connection to ride

Display and record riding data, and gradually build up your riding journal as your mileage increases. 

Customer Support
Help at your fingertips

Communicate directly with TENWAYS customer support with the integrated help center. You can also effortlessly create service requests directly in the App. 

Issue type

Repair

Return

Replacement

Display

Battery

Noise

Assist

Brake

Scratches

Wheel wobble

Light

Error code

Smart Connect

Register bike

Bluetooth

Riding data

Feedback

Chat with me

Achievements

Unlock unique riding achievements

Collect unique achievements by accumulating your riding distances. 

Eco Rider
Rider Persistence
Rider Rides
Energetic Rider
Rider Bike
Smart Protection
Handy notification functions

Smart Connect-enabled models required

Enjoy live feedback functions on the status of your e-bike with the Smart Connect module.

Locate my bike
Check your e-bike’s real-time location and generate a route to reach it.
Motion detection
Quick notifications if your bike moves, starts, or falls unexpectedly. 
Notice zone function
Create a notice zone around your e-bike and receive a notification if your e-bike leaves this area unexpectedly.