Each TENWAYS e-bike is shipped together with a user manual written in English. The latest version of user manuals in English, German, Dutch, French, Italian, Spanish, and Portuguese can be found below.
| Product | Language | Download |
| CGO600 Pro New Edition | English | |
| CGO600 Pro New Edition | Deutsch | |
| CGO600 Pro New Edition | Español | |
| CGO600 Pro New Edition | Français | |
| CGO600 Pro New Edition | Italiano | |
| CGO600 Pro New Edition | Nederlands | |
| CGO600 Pro New Edition | Português |