Each TENWAYS e-bike is shipped together with a user manual written in English. The latest version of user manuals in English, German, Dutch, French, Italian, and Spanish can be found below.
| Product | Language | Download |
| CGO600 Pro Classic Edition | Deutsch | PDF Video |
| CGO600 Pro Classic Edition | English | PDF Video |
| CGO600 Pro Classic Edition | Español | PDF Video |
| CGO600 Pro Classic Edition | Français | PDF Video |
| CGO600 Pro Classic Edition | Italiano | PDF Video |
| CGO600 Pro Classic Edition | Nederlands | PDF Video |