Each TENWAYS e-bike is shipped together with a user manual written in English. The latest version of user manuals in English, German, Spanish, Dutch, French, Italian, and Danish can be found below.
| Product | Language | Download |
| CGO Compact | English | |
| CGO Compact | Deutsch | |
| CGO Compact | Español | |
| CGO Compact | Français | |
| CGO Compact | Italiano | |
| CGO Compact | Nederlands | |
| CGO Compact | Dansk |