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Frequently asked questions
Is the Tenways CGO 600 eBike heavy?
Can I add accessories to Tenways e-bikes?
Can I ride Tenways ebike off-road?
Is there any daily maintenance required?
How to connect my bike with the APP?
Which frame size shall I choose?
May I ask for an Invoice?
Can I change my order?
Can I cancel my order?
What can I do if receive the damaged parcel?
When will I receive the parcel and and what should I do if it is too long?
Which logistics service provider does Tenways use?
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