Shipment

EU & UK orders ship from Netherlands warehouse.US orders ship from the United States warehouse.

Please reject the parcel if it was damaged on arrival. If you were not able to reject, and have already opened the box, please take photos of any damaged parts...

You will receive an email with a tracking number as soon as the bike leaves our warehouse. Shipping can take up to 3-5 working days.  We are sorry for the...

We normally use DHL Parcel for EU orders and UPS for the US. However, depending on your location, we may opt for another logistics service provider that is more suitable....

If you would like to change the delivery appointment or location after we have shipped the product(s), please contact your local DHL or UPS branch directly. If the order status...

You will receive an email with a tracking number as soon as we ship the bike from our warehouse. Shipping can take up to 3-5 working days. You can check...