Accessory

For selecting the most suitable locks for your beloved e-bikes, please kindly refer to our official guide on this topic.

All TENWAYS e-bikes come with a 4-digit password lock. We would highly recommend you purchase a reliable bike lock to defend your beloved e-bike. Here we have a guide about...

There is no need to purchase mudguards, kickstands, or rear carriers for the CGO800S because they will be provided for free, and automatically included in your package.We offer this as...

The 4 key points to make the battery last longer are:· Charge properly· Discharge moderately· The right temperature· Proper storageFor more details, please kindly read our blog about battery care.

The CGO600 can cover up to 70km, based on test results.The CGO800S can cover up to 100km, based on test results.The actual performance would heavily depend on lots of external...

Our e-bikes use branded cells and can still provide 60% capacity after 500 full charge-depletion cycles if taken care of properly. The battery life is highly dependent on how you...

The weight of the battery for the CGO800S is 2.7kg. It can be easily removed by turning the key, and carried upstairs for charging.

You can get replacement batteries from us for free within the 2-year. After that, you can still buy batteries from us for many years to come. We will add 0...

The battery on the CGO600 is elegantly hidden in the downtube. It is replaceable if needed, but not portable for charging.The portable battery of the CGO800S is seamlessly hidden in...